Can I pay cash?
We do not allow cash payment. All orders are made online and charged to the card you have associated with your account.
Can I tip the mover through the app?
Unfortunately not, but you are always welcome to tip your movers cash if they complete your move or delivery to your liking.
Does it matter if I have one small item or multiple items to move or deliver?
It does not matter at all. The great part about our app is that once you post the details, movers and drivers will see what you’re looking for and bid on your job. For example, if you are moving into a new home and post you have multiple boxes and large items, only movers and drivers that are capable of handling large orders will bid on your job.
How do you choose your movers?
All PikPak drivers and movers are screened and background checked to make sure your items are always safe and insured. You can also view ratings for every driver and mover that bid on your job on the app.
How to use PikPak?
Simply create an account on the PikPak app. Provide a proper billing method and address and you are all set to post your first move or delivery. Once you post the details you can see professional movers nearby and watch them bid on your job. You choose from 3 bids and reward one to help you. The cost you agree is the price that is charged to you through the app. Schedule the exact time and then all you need to do is wait until they arrive and help with your move or delivery – no heavy lifting for you, we got you covered.
What if I want to cancel a move or delivery?
No problem, you just need to make sure you cancel within 24 hours or a cancel fee will be charged to your account. To cancel, log in to your account and go to “My Jobs” and click cancel.
Because you should control how easy your next move or delivery is. The PikPak app lets you post details about your job, then nearby professional movers or drivers can bid on your job and you choose who you want. You get the price you want, the professional help you want, and the schedule you want. Plus, you can track your move or delivery in real time through the app and you can rate each mover and pay with just a few clicks. It’s stress-free moving at it’s finest.